Refund policy
- Refunds: At Lou Lou Beauty, we stand by the quality of our products and want you to be completely satisfied with your purchase. That’s why we offer a 30-day money-back guarantee. If, for any reason, you’re not happy with your lashes, you can return them within 30 days of receiving your order for a full refund.
- Exchanges: We are happy to facilitate exchanges for customers who may have ordered the wrong lash. Please note that exchanges will be posted at the shopper's own expense.
For further assistance regarding returns or exchanges, please don't hesitate to reach out to our customer service team. Your satisfaction is our priority.